Thank you for choosing [WorkOfficeMalls] (hereinafter referred to as “this site”). To ensure transaction transparency, please read this policy carefully before placing an order. All products on this site are custom-purchased or from special channels. Once sold, no returns or refunds will be given.
- Scope of application
All office supplies (including but not limited to stationery, equipment, consumables, etc.) purchased on [WorkOfficeMalls.com].
Special offer items, clearance items and items clearly marked “non-returnable and non-exchangeable”.
- Handling of exceptional cases
If any of the following problems occur, please contact customer service (seatian@workofficemalls.com) within 24 hours after receiving the goods and provide evidence (such as photos, videos). We will negotiate a solution as the situation requires:
Transportation damage: Obvious damage or functional failure of the goods during the delivery process.
Wrong delivery/missing delivery: The actual received goods do not match the order or the accessories are missing.
- User Responsibility
Please confirm that the order information (model, quantity, specification) is correct before making the payment.
Please inspect the goods on the spot upon receipt. Signing for the goods is regarded as your acceptance of their condition.
- Contact Information
If you have any questions, please contact us through the following methods
📧 email: seatian@workofficemalls.com
⏰ customer service hours: 9:00-18:00 from Monday to Friday (except legal holidays)